Delaware Electric Cooperative’s SmartHub online and DEC Connect mobile app provides a lot of features that help you manage your account, from billing and payment info to detailed usage analysis. It’s a great tool to help you access your account information on the go or online.
This fall, DEC will be rolling out a new upgrade for the SmartHub DEC Connect mobile application that will help you get to the features you need quickly and efficiently. First, you’ll notice the mobile app will have a fresh, new look. When you open the app, you’ll be able to see your usage analysis right up front or you can contact us with the click of a button right from the home screen.
Outage and billing alerts will also be displayed right on the home screen, making it easy for us to communicate important information with you. Billing, payment and other features will be available with one click of a button in a new condensed menu.
We hope these app updates will help provide a more user-friendly and efficient experience. All of the features you love about SmartHub now will still be available, just with a refreshed look and an enhanced user experience. Look for the changes coming this fall! New Look. New Experience. Same SmartHub.