As of Oct. 1, the USPS says certain items shipped as first- class mail should be allotted up to five days for delivery. For DEC members, this means items mailed to the Co-op, including account payments, could experience delays. One simple way to ensure your payment is made on time is to create a DEC Smarthub account.
Signing up for a Smarthub account allows you to easily pay your bill. Plus, you can monitor your energy use and report a power outage. Any member can sign up for an online DEC Smarthub account by visiting www.delaware.coop, or by downloading our member app, DEC Connect. Just search “DEC Connect” in the app store on your mobile device. Once you set up a DEC Smarthub account, your login information can be used to access your account on your desktop or through our mobile app.
Sign up to receive outage alerts, billing alerts and Beat the Peak alerts via text or email. You can also elect to “go paperless” through your online account — meaning you’ll receive billing and other information from your Co-op electronically. Never miss a payment deadline, or important account information, again. Join the 63,000 other members who’ve signed up for an online DEC account!